We are the Government body that regulates the private hearing aid market. To sell a hearing aid in the UK you must be registered with us and meet our standards of education, training and conduct. You can complain to us if you are worried someone may not meet our standards or is selling hearing aids illegally.

Where to buy a Hearing Aid in your area

You should only buy a hearing aid from someone who is registered with us.
To find someone who is registered in your area please click here.

How to complain

You can complain to us about a dispenser or an employer you think may not be acting appropriately. To read more about how to complain please click here.

Announcements

Commonly asked questions about the proposed legislation to transfer responsibility for registering dispensers to the Health Professions Council - June 17th, 2009

The Department of Health is running a consultation on legislation that will abolish the Hearing Aid Council and transfer the responsibility for regulating hearing aid dispensers to the Health Professions Council. We have been asked many questions about the legislation, so felt it would helpful to publish a collection of our responses. To read the questions and our answers, please click here.

If you have any further comments please get in touch. The Department of Health’s consultation closes on July 7th. To read the consultation, please click here.

DH opens consultation on transfer of HAC register to HPC - April 15th, 2009

The Government intends to close the Hearing Aid Council and transfer the responsibility for registering Hearing Aid Dispensers to the Health Professions Council at the end of March 2010. The Department of Health has opened a consultation on the proposed draft legislation. To read more about this and for your chance to comment, please click here to be taken to the Department of Health’s website. The consultation closes July 7th 2009.

Recent News

Click on the title of an item to read a news item.

David Pyle appointed to Hearing Aid Council - May 12th, 2009

The Secretary of State has appointed David Pyle as a Member of the Hearing Aid Council. David will serve as a consumer representative, replacing Prof. Norma Brooke CBE who passed away last year. You can read the press release here.

HAC appoints new legal advisors - April 29th, 2009

We are pleased to announce that we have appointed Jonathan Bracken as our new legal director plus Kingsley Napley as our new Disciplinary Committee solicitors and case handlers. The decision followed a value for money review of the Council’s legal framework and will be met within existing budgets. To read more in our press release, please click here.

Consultation on new CPD rules - April 2nd, 2009

The Council recently consulted on changing its CPD rules. Following the consultation the Council decided to make the proposed changes. To read a summary of the responses, please click here. To read more about the new CPD rules, please click here.

Registration 2009 – 2010 Please help us to process your registration quickly - March 24th, 2009

The small HAC administrative team receives a huge amount of mail at this time of year and want to process your retention forms as quickly as possible, but in order to do so we need your help.

Please do not telephone the office unless it is a matter of urgency. It would be helpful if you could email us with any queries and we will respond as quickly as possible. The HAC’s email address is hac@thehearingaidcouncil.org.uk

If you have not received your forms please do contact the office as soon as possible so a replacement can be sent out.

If you have not received your card by the 30th April, please contact the office.

Please note the CPD period you need to declare for is April 2007 to March 2009. If you have not been on the register for these two years you will not be required to meet the minimum points, please write down whatever points you have achieved on the form and next to it write the date you first came on to the register.

Further information on CPD can be found on our website here or on the BSHAA website www.bshaa.com.

If you wish to remove your name from the register you will need to complete a statutory declaration form and return it to the office, a copy of the form can be downloaded by clicking here.

RETENTION FEES DUE - February 27th, 2009

We are currently preparing to send out letters to all individuals and employers on the HAC register requesting the retention fee for the year 1st April 2009 to 31st March 2010.

You can view the documentation being sent out to you:
Chairman’s Letter
Registrar Letter
Individual Renewal Letter
Retention on Register - Individual RHADs Form
Employer Retention Letter
Retention on Register of Employers Form
Memo to all Training Companies

The HAC administrative team would like to ensure the process runs as smoothly as possible for the benefit of all registrants. Therefore we ask the following:

Thank you very much for your cooperation with this.

Exam Results for the 2008 (2) Re-sit Examination - February 6th, 2009

Click here to download the results from the 2008(2) Re-sit Examination.

Judicial review finds in favour of Hearing Aid Council - January 29th, 2009

The High Court has dismissed an application by Hidden Hearing Ltd to require the HAC to withdraw guidance issued in February 2008. To read our press release, please click here. To read the judgment, please click here and here.

Council sets 2009-10 retention fee - January 29th, 2009

The Council yesterday set its retention fee for 2009-10. The fee was set at £695. The Council will write to all registrants shortly with a breakdown of how the fee will be spent. The fee should paid by 1 April 2009.

Council Member Prof. Norma Brook CBE passes away - January 7th, 2009

Norma Brook sadly passed away on New Year’s Eve. Norma will be greatly missed by all at the HAC. The HAC has published a press release which you can read here.

Chairman Chris Hughes awarded OBE - January 7th, 2009

HAC Chairman has been recognised for public service in the New Year’s Honours list. To read more please click here.

You can view the full News Archive